FREQUENTLY ASKED QUESTIONS

All product images online are matched as closely to the real life product as possible, however color can be altered based on different screen displays and environmental lighting. Please note that dye lots can vary between products as well. If you are worried about deciphering colors online, please reach out to scraps@stradleydavidson.com for further assistance. 

Yes, all of our pillows include a synthetic down alternative insert! We do not offer pillow covers alone for purchase.

If for any reason you are not happy with your purchase, you may return your item(s) in-store for a full-refund within 10 days of purchase. 

For online returns, you will have 10 days from the delivery date to return your order.  Customers are responsible for the return shipping costs. Upon receipt of returned goods, Scraps by Stradley Davidson reserves the right to deny refund if the merchandise does not meet return policy requirements.

Dry Clean recommended. 

We’d love to collaborate! Please email scraps@stradleydavidson.com for specific product questions and pairing suggestions.

Our products are currently only available in the pattern and size shown on our website. If you are interested in a custom order, please email scraps@stradleydavidson.com to discuss further. 

Our Stradley Davidson Linen Collective rental items are not available for purchase. To place a rental order, please visit Stradley Davidson or email orders@stradleydavidson.com directly!

Yes! Scraps by Stradley Davidson products are available for purchase online and in-person at our showroom in Charleston, South Carolina! Please come shop with us on Monday through Thursday from 10:00 AM to 5:00 PM and Friday from 10:00AM to 4:00 PM.

Stradley Davidson

4412 Spruill Ave

Charleston, SC 29405

We understand it can be helpful to see fabrics in person before purchasing. If you are interested in receiving sample swatches, please email scraps@stradleydavidson.com and we would be happy to assist. We also encourage those seeking swatches to visit us in our showroom, so we can find the perfect fit for your space!

Depending on the product, we will continue to restock sold out items - please check back for availability or sign up to be notified when a specific product is back in stock! 

We’d love to collaborate on your upcoming event! For all linen rental inquiries, please visit Stradley Davidson or email orders@stradleydavidson.com directly!

We would love to collaborate with other industry professionals through wholesale and trade partnerships. Please contact scraps@stradleydavidson.com to discuss further! 

We want you to receive your order as quickly as possible, meaning we process and ship orders as soon as we can. Because of this, we are rarely able to accommodate changes. If you cannot receive the items at the original address provided, please email us at scraps@stradleydavidson.com and we will do our best to redirect the shipment.

You can! Once the order has shipped, you will receive an email with tracking information.

Please inspect your order upon reception and contact us immediately via email if you believe an item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please include the order number, photos and/or further information and our team will be in touch! 

Yes! We do offer and encourage in-store pickup from our Charleston storefront location! Simply select ‘in-store pick-up’ at checkout. You will receive an email notification when orders are available for pickup.

Orders are shipped from our Charleston, South Carolina location. 

Orders are shipped through UPS Ground Delivery. If expedited shipping is needed, please contact scraps@stradleydavidson.com

At this time, we do not ship internationally. 

We aim to ship all orders within 48 hours from purchase. If you are concerned about the status of your order, please contact our team directly at scraps@stradleydavidson.com. 

*Please note we cannot guarantee delivery dates due to weather, holiday & carrier delays and unforeseen circumstances. 

If for any reason you are not happy with your purchase, you may return your item(s) in-store for a full-refund within 10 days of purchase. 

For online returns, you will have 10 days from the delivery date to return your order.  Customers are responsible for the return shipping costs. All returned items must be undamaged and include their original packaging for the return to be accepted. 

Absolutely! As long as it’s within 10-days of the delivery date.

Unfortunately, all sale items are considered Final Sale and cannot be returned, exchanged or refunded. 

All in-store purchases can be exchanged within 10-days of the original purchase for an item of equal or higher value. Online orders cannot be exchanged; only returns are applicable for online orders.